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Treatments policy

Treatment Policy

Booking

  • PROMICA studio, open by appointment only! No walk-ins are allowed or accepted.
  • A $50 non-refundable deposit is required to book and confirm all permanent makeup appointments. This deposit will be deducted from your final balance. The remainder of your balance is due immediately upon completion of the service.
  • Only the client is allowed in the procedure room. Spouses, partners, friends, family members, pets and children, ..etc. are not allowed.
  • We kindly request that all clients arrive on time to fill out the paperwork and get settled in.
  • Any client who is more than 20 minutes late to their scheduled appointment will have their appointment automatically cancelled and deposit will not be refunded

Cancellations

  • Deposit is not refundable in case of no show up or cancellation.

Permanent Makeup Touch-ups:

  • Touch-up appointments are not included in the price of the initial procedure.
  • Your esthetician will go over all of the aftercare instructions with you, along with creating a personalized touch-up schedule.
  • The first touch-up session should be scheduled approximately 6 weeks after the original appointment.
  • This session is crucial for the best results with your permanent makeup.
  • Additional touch-up sessions may be required for oily skin, problematic skin, dark pigmented skin, and clients who do not follow the aftercare instructions properly.

Existing Permanent Makeup Tattoos:

  • If you have existing permanent makeup tattoos, including brows, lips, and eyeliner, they must be old and faded before coming into our studio for new work. Our estheticians absolutely cannot complete new work when the previous work is too dark, dense, discolored, or large. Tattoo removal will be highly recommended before any new work can be completed.
  • Previous/existing tattoos must be photographed and emailed to PROMICA studio before scheduling an appointment. An esthetician will confirm if your tattoos are faded enough to be worked on, or if laser removal is required.
  • Sessions to fix, enhance, or otherwise work on old permanent makeup tattoos could take longer than the original service and will be charged accordingly.

Important for permanent makeup clients

  • Eyebrows or Lips will appear darker and bolder due to natural scabbing and healing for the first week. This is very common for all permanent cosmetic procedures.
  • Healed results will vary with each individual client. No guarantees will be made, additional sessions may be required to obtain optimal results.
  • Additional charges will apply. Although we give our best efforts to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently.